America's Favorite Morning Beverage is Proudly Roasted in New Orleans, Louisiana
We are proud to be the leader in the at-home coffee category. We're equally proud to deliver our popular brands from our facilities in New Orleans, Louisiana, courtesy of our hardworking employees who share as much passion for our products as they do for the city in which they’re made.
More than a Workforce, we're a Family
Generations of families work at our coffee facilities in New Orleans, and many employees have been here for a decade or more. Our people care about each other, are passionate about their home of New Orleans and are dedicated to keeping our legacy alive.
A Commitment to Quality in Every Cup
Every employee plays an invaluable role in delivering the best-tasting, highest-quality coffee to consumers every day. The knowledge and heritage behind the delicious, timeless taste of Folgers coffee has been passed down for more than 160 years.
Today, more than 70% of cups of coffee are consumed at home, and more Americans start their morning at home with a cup of coffee from a Smucker brand than any other. Our New Orleans facilities (which include the largest bulk coffee facility in the world and one of the largest coffee roasting facilities in the world) produce three of the top seven coffee brands in the at-home coffee category: Folgers®, Dunkin’® and Café Bustelo®.
Our History in New Orleans
Our coffee facilities have been part of the New Orleans community since 1963. We consolidated all coffee operations to New Orleans in 2010 and continue to invest in our people, which has resulted in incredible loyalty and world-class production. Today we are proud to be a leading area business with nearly 700 employees at our three New Orleans facilities.
Work With Us
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Hear From the People Who Fill Your Cup
Our team in New Orleans is dedicated to meeting the needs of consumers by delivering leading at-home coffee brands they trust, all while positively impacting the local community through philanthropy, volunteerism and strategic partnerships. Don't just take our word for it - hear from our dedicated employees.
Kelli C.
Technician; 16 years with Folgers
“I pretty much grew up here. I started when I was just 20 years old and have been in many roles since. I loved them all.”
Kimbule S.
Customer Packaging and Department Manager; 17 years with Folgers
“It is our responsibility to make sure the company is around for the next generation of employees.”
Angela L.
Gentilly Logistics & SQMS Manager; 18 years with Folgers
“My daughter thinks I go to work to drink coffee. My friends think I count beans. My job is really about delivering what our customers want every day.”
Kevin S.
Initiatives Leader: Coffee; 15 years with Folgers
“Folgers has always been a part of my family. I have a can from 1952 on my desk that I found at my grandparents' farm.”
Maggie M.
Food Service Packing Team Leader; 6 years with Folgers
“We are committed to our community as much as we are committed to our customers.”
Emile R.
Technical Resource C-Team; 15 years with Folgers
“I do my best to lead by example and strive to make high-quality products, and provide good training to other techs.“
Saylaina J.
Site Education and Training Coordinator; 18 years with Folgers
“I feel proud to be a part of such a great company that was able to open early [after Katrina], and be a resource to our first responders.”
Richard W.
A-Team Quality Assurance Leader; 27 years with Folgers
“This job has taught me how to be safe and think about safety at home. With 10 grandkids, I am always watching out for their safety.”
WE HEART NEW ORLEANS
We are proud to be a leader in the New Orleans community – to stand with our friends, family and neighbors to support the resilience of this great city.
Rebuilding Following Hurricane Katrina
- We were one of the first businesses to resume operations, offering a sense of hope while supporting employees and providing temporary housing for the community.
- Supported community outreach efforts including helping to rebuild more than 80 homes across the region.
- Committed $1 million to United Way for the Greater New Orleans Area recovery and rebuilding programs as part of a multi-year commitment.
Addressing the Impacts of the COVID Pandemic
- Invested in enhanced measures to ensure the safety of employees.
- Provided more than 2,000 meals to first responders.
- Offered financial support to restaurant owners unable to serve customers.
Promoting Education and Development for Area Residents
- Consistently support local schools and other community organizations through funding, product donations and volunteering
- Promote local arts through various partnerships, including sponsorship of area events like Satchmo Summerfest
- Introduced partnership with Southern University and the Louisiana Minority Business Development Agency to offer internships to Southern University students while investigating opportunities for collaborations with minority-owned businesses
ABOUT THE LOUISIANA INDUSTRIAL TAX EXEMPTION PROGRAM
Incentives provided by the Louisiana Industrial Tax Exemption Program, a state incentive program based on established investment leveraged by manufacturers across the state, were an important factor in our decision to consolidate our coffee operations from other cities to New Orleans. In 2010, we entered into a Cooperative Endeavor Agreement (CEA) with the State of Louisiana, through the Louisiana Department of Economic Development, who agreed to support and approve our ITEP submissions.
In 2016, during the existing term of the CEA, Governor John Bel Edwards issued two executive orders that gave the ability for local governing bodies to reject ITEP applications. The New Orleans City Council rejected several of our ITEP applications on the grounds that they did not comply with the City’s guidelines. Importantly, the guidelines established by the New Orleans City Council conflict with and are more expansive than the state requirements.
Our position on this matter is simple and straightforward. We have not only fulfilled but far exceeded our annual job and payroll obligations under the agreement. In addition, we have followed the outlined ITEP application process and have no outstanding tax debt or previous filings under formal review.
Exceeding Our Obligations
- We’ve more than doubled our workforce since 2010, now employing nearly 700 people
- We offer jobs paying up to $40 an hour, with total payroll in 2022 of $62 million
- We’ve invested more than $284 million in facilities located in distressed region
- We comply with and champion the Hire NOLA program
- We are among the top five taxpayers in New Orleans, inclusive of exemptions