Corporate Headquarters:
The J.M. Smucker Co.
One Strawberry Lane
Orrville, Ohio 44667-0280
P: 330-682-3000 (8 a.m.–5 p.m. EST Monday-Friday)
General Shareholder Inquiries:
Analysts & Investment Institutions
Ethical Concerns:
Smucker Integrity Portal
Toll-Free: 1-844-319-9352 (U.S. and Canada)
Make a call outside the U.S. or Canada.
Submit an Online Report.
Charitable Giving and Requests:
Media:
Corporate Communications
E: media.inquiry@jmsmucker.com
P: 330-684-3892
Please Note: Idea Submission Policy
The J.M. Smucker Company always welcomes consumer feedback and appreciates your interest in sharing your thoughts with us. However, it is our Company policy not to accept or consider unsolicited ideas from outside the Company, including ideas for new or improved products or packaging, technologies, product names, or promotion or marketing strategies. Our research and technical staff continuously work to improve our products and methods and develop new products. The development process for new items may continue for several years before being introduced to our customers. Should you submit an idea to our Company, despite our policy, we will treat the information as non-confidential and non-proprietary and our Company will be free to use the information for any purpose and will not be obligated to return or acknowledge receipt of your submitted information.