Shareholder Services

Information for Shareholders

All shareholder inquiries related to the following matters should be directed to the Company’s transfer agent and registrar, Computershare Investor Services, LLC:

  • Computershare Investment Plan ("CIP")
    • Direct purchase of Company common shares
    • Dividend reinvestment
    • Automatic monthly cash investments
  • Book-entry share ownership
  • Share transfer matters (including name changes, gifting, and inheritances)
  • Direct deposit of dividend payments
  • Non-receipt of dividend checks
  • Lost share certificates
  • Changes of address
  • Online shareholder account access
  • Form 1099 income inquiries (including requests for duplicate copies)

Registered shareholders may contact Computershare Investor Services through mail, telephone, or online.

For Regular Delivery:
Computershare Inc
P.O. BOX 505000
Louisville, KY 40233-5000
United States

For Overnight Delivery:
Computershare Inc
462 South 4th Street, Suite 1600 
Louisville, KY 40202
United States

Phone outside of U.S., Canada, and Puerto Rico: 312-360-5254


Shareholders may also contact Shareholder Services at The J.M. Smucker Company regarding other shareholder inquires at 330-684-3838.

You can also ask a question or make a comment by using our Information Request Form.

Online Investor Kit

You can quickly create your own Investor Kit by printing our most recent investor documents.

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Shareholder Communication Emails

Register your email address for electronic shareholder communications using Computershare’s Investor Center.


Register Now