Contact Smucker

Didn't find what you were looking for in our Frequently Asked Questions? Want to tell us about a great experience you had with one of our products? Whatever the case, we're always here and happy to help. 


Corporate Headquarters

The J.M. Smucker Co.
One Strawberry Lane
Orrville, Ohio 44667-0280
P: 888-550-9555 (8 a.m.–5 p.m. EST Monday-Friday)


The J.M. Smucker Company Store and Café

333 Wadsworth Road
Rt. 57, 1/4 mile north of Rt. 30
Orrville, OH 44667
P: 330-684-1500


General Shareholder Inquiries

P: 330-684-3838


Analysts & Investment Institutions

Aaron Broholm, Vice President, Investor Relations
P: 330-684-7682


Ethical Concerns

24/7 Smucker Voice Line
Toll-Free: 1-844-319-9352 (U.S. and Canada)
Make a call outside the U.S. or Canada.
Submit an Online Report.



Corporate Communications 
P: 330-684-3892