Contact Smucker

Didn't find what you were looking for in our Frequently Asked Questions? Want to tell us about a great experience you had with one of our products? Whatever the case, we're always here and happy to help. Please use the contact form below so we can best direct your message.

Online Contact Form

Corporate Headquarters

The J.M. Smucker Co.
One Strawberry Lane
Orrville, Ohio 44667-0280
P: 888-550-9555 (8 a.m.–5 p.m. EST Monday-Friday)

The J.M. Smucker Company Store and Café

333 Wadsworth Road
Rt. 57, 1/4 mile north of Rt. 30
Orrville, OH 44667
P: 330-684-1500

General Shareholder Inquiries

P: 330-684-3838

Analysts & Investment Institutions


Ethical Concerns

Smucker Integrity Portal
Toll-Free: 1-844-319-9352 (U.S. and Canada)
Make a call outside the U.S. or Canada.
Submit an Online Report.


Corporate Communications 
P: 330-684-3892


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