Smucker's

Media Contacts - Contact The J.M. Smucker Company

Media Contacts

Please note, only calls or emails from members of the media will be returned.

For all other requests, please refer to the Additional Company Contacts information on the left-hand side of this page.


Contact by Phone

During regular business hours (8 a.m. to 5 p.m. Eastern time), journalists should call 330-682-3000 and ask for Corporate Communications. After hours, journalists may call our media helpline at 330-684-3892. Only calls or emails from members of the media will be returned. For all other requests, please refer to the Additional Company Contacts information on this page.


Contact by Email

Email us at media.inquiry@jmsmucker.com and provide the following information:

  • Your name
  • Media outlet
  • Deadline
  • Contact information (phone number and email address)
  • Nature of your story and specific questions

Contact by Mail

The J.M. Smucker Company
Attn: Corporate Communications
1 Strawberry Lane
Orrville, Ohio 44667